L2/L3 Service Support
Do you apply troubleshooting skills to solve escalated issues on individual systems? Select this path!
Introduction to using SysTrack to examine computing health and monitoring using the troubleshooting tools within SysTrack Resolve.
CORE: L2 / L3 Service and Support
This is the required, core course for the SysTrack L2 / L3 Service and Support certification. Successful completion of the final exam is required to achieve certification. DURATION: 2 hours
EXAM: L2 / L3 Service and Support
This is the required, certification exam for the L2 / L3 Service and Support course.
ELECTIVE: Working with SysTrack Graphs
Learn to use the features available in the SysTrack graphing tool to showcase data in the best way possible. DURATION: 30 minutes